Result-oriented marketing professional with a track record in implementing successful brand plans. A creative person with an exceptional ability to communicate and motivate. Proven leadership in conceptualizing and implementing effective campaigns in increasing the sales of brands. Have the ability to take charge of project, identify and resolve problems encountered, and bring the project to completion on time and cost efficient.
Experience: 5 - 10 years
Headed a Beta testing team that provided web assistance for homeowner's mortgage inquiries.
Experience: 5 - 10 years
Identified opportunities encountered during the launching of the program. Provided feedback to IT to address the technical challenges of the website and the program.
Experience: 2 - 5 years
Lead a team that provided assistance to customer's who have been affected by covid.
Experience: 2 - 5 years
Ensure to close sales
Experience: 2 - 5 years
Call customers' for potential resolution
Experience: Less than 6 months
Can track program performance by utilizing CRM
Experience: 10+ years
Call potential customers.
Experience: Less than 6 months
Provide assistance to customers' inquiry
Experience: 5 - 10 years
Provided assistance to homeowner inquiries which include discussion of the mortgage, terms, loan modification, account status, and payments.
Experience: 1 - 2 years
Experience: 5 - 10 years
Provide utmost customer service to clients
Experience: 1 - 2 years
Reviewed the new and existing processes if it is still aligned with the client's guidelines as well as the company.
Experience: 5 - 10 years
Create targets for customer support team to hit. Provide assistance to customers. Attend to escalated calls.
Experience: Less than 6 months
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