Administrative Assistant- Bookkeeper-Customer Service

Email management - organized and made an effective communication especially during the pandemic

Highly motivated and organized. Deliver positive result for the organization through efficient and service and effective communication. Assist faculty and students and senior professionals in their service record as well as in formulation and administering plans and programs for the college and university.

Provide exceptional skills and gain positive feedback from client and customers o Explains product and prices well to clients. o Demonstrated exceptional sales ability. o Achieved sales target on a monthly basis.

o Identified missing/deficient records from existing source documents. o Analyzed the transactions from relevant documents and identified the source of variances. o Identified and separated PGH transactions from UP Manila transactions based on the monthly general ledgers.

o Provided excellent customer service o Provided backup support to the Box Office Receptionist and coordinator. o Explains product and prices well to clients. o Demonstrated exceptional sales ability. o Achieved sales target on a monthly basis.

o Processed students and faculty requests for documents relating to Faculty Service Record and academic concern. o Collaborated with other departments to achieve job system efficiency and for easy retrieval of information. o Received positive feedback from clients for providing great service

o Suggested implementation of an online contact information system and efficient online procedure (from manual procedure) especially during the pandemic. o Provided backup support to other departments which was highly admired by the head of the college and the immediate supervisor. o Assisted in providing resolution on student-faculty issues related to a course or departmental policy.

o Handles customer/patient’s inquiries by phone. o Assists customers/patients and pharmacist on duty with finding stock. o Answers customer inquiries about products and prices.

o Performed excellent customer service. o Performed exceptional typing speed/accurate typing skills to reduce waiting time for clients and to prevent them from returning items. o Systematically organized the patient’s profile to retrieve the file easily.