Cybersecurity | Vulnerability Management | Administrative and Back Office

Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Bachelors degree

Last Active

July 17th, 2026 (7 days ago)

Member Since

October 25th, 2024

Profile Description

WORK EXPERIENCE:

Cybersecurity Support Engineer – | Concentrix (Rapid7 Account) | August 2026
 • Support enterprise customers utilizing Rapid7 Insight Platform and InsightVM for vulnerability
management and risk reduction initiatives.
•  Analyze security vulnerabilities, validate findings, identify false positives, and assist organizations in
prioritizing remediation efforts based on risk exposure.
• Investigate security-related incidents involving SSL/TLS configurations, certificate management, firewall
communications, and network security controls.
• Perform log analysis, database diagnostics, and technical assessments to identify root causes of
system and security control failures.
• Evaluate security configurations and provide recommendations to strengthen security posture and
reduce technology risks.
• Support cloud-hosted security environments within AWS.
•  Collaborate with internal and customer stakeholders to resolve security issues and communicate
technical findings effectively.
•  Maintain detailed documentation of investigations, remediation activities, and security
recommendations.

Trend Micro Incorporated – Cloud Security Engineer
March 2021 – April 2022

• Analyzed and documented threats, root causes, and impacts, ensuring clear communication of troubleshooting steps.
• Managed ticketing systems by creating and updating tickets regularly, demonstrating strong organizational skills.
• Provided email and chat support to customers, showcasing effective communication and customer service capabilities.
• Utilized remote access applications to support clients, showcasing technical proficiency.
• Created detailed documentation of incidents and resolutions, enhancing knowledge sharing and operational efficiency.
• Assisted clients with implementing updates and changes, highlighting adaptability and attention to detail.

Teleperformance – Security Risk Assessment Analyst
April 16, 2022 - October 10, 2024

• Collaborated with cross-functional teams to ensure accurate and thorough documentation, enhancing overall operational efficiency.
• Maintained up-to-date security assessments, demonstrating strong organizational and project management skills.
• Streamlined workflows by automating repetitive tasks using Power Automate, significantly reducing manual errors.
• Assisted in implementing processes and documentation, reinforcing effective organizational and time-management abilities.