Dane

Customer Service Pro | VA Delivering 5-Star Support

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Overview

Looking for full-time work (8 hours/day)

at $4.89/hour ($944.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (2 days ago)

Member Since

October 15th, 2024

Profile Description

Looking for a Superstar Customer Service Specialist/Virtual Assistant for your business? You just found the one—Hi, I’m here to help! :)

I have over 4 years of experience in Customer Service and Technical Support within the BPO industry, with a focus on Ecommerce and Retail. Proficient in handling calls, emails, and chats with professionalism and empathy. Experienced in Ecommerce and Retail Assistance, schedule management, and supporting new hire employees with account setup and onboarding. Recognized as a Subject Matter Expert for in-depth product knowledge and fast, effective solutions. Detail-oriented, analytical, and committed to delivering exceptional service and consistent results.

** I’ve got a BIG heart for your success.**
Here’s how I can support your business:

*Clear and professional communication

*Genuine empathy and patience

*Creative problem-solving

*Strong time management

*Excellent multitasking

*Tech-savvy and adaptable

*Focused on customer satisfaction

*Reliable team assistance

I’m ready to bring immediate value to your team and help elevate your customer experience—let’s connect and make it happen.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Customer Support » Ecommerce

Experience: 2 - 5 years

Provide client experience, as well as create long-lasting customer relationships, by building rapport, recommending modifications to products and services Process customer's appointments such as Installations, Repairs and Deliveries on major Appliances and Home Theater devices. • Respond to customer inquiries promptly and professionally via chat. Helping Team member improve and succeed

Customer Support » Customer Service

Experience: 2 - 5 years

Developed highly empathic client relationships and earned a reputation for delivering exceptional customer service. Engage with clients through online chat and email in providing a professional and positive experience. Maintained up-to-date knowledge about product promotion updates. Examining user feedback on website content. Consistently meet or exceed performance metrics.