Overview
Looking for full-time work (8 hours/day)
at $6.22/hour ($1,200.00/month)
Bachelors degree
Last Active
June 24th, 2026 (today)
Member Since
October 13th, 2024
Profile Description
I bring nearly eight years of experience in customer service, with expertise in technical support and problem-solving from my time as an IT Help Desk professional. I’m well-organized, skilled in time management, and proficient in content creation tools and social media platforms. Alongside my technical skills, I’m passionate about creating positive connections and supporting teams remotely. I enjoy coffee and journaling, which keeps me focused and energized throughout the day. I’m confident that my background, along with my proactive and organized approach, makes me an ideal fit for this role.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Provided prompt and clear responses to customer emails, resolved issues efficiently, and maintained a professional tone—ensuring customer satisfaction through written support.
Customer Support » Customer Service
Experience: 5 - 10 years
Handled declined card concerns, verified transactions, resolved fraud issues, closed accounts if needed, and sent replacements—ensuring a smooth and secure customer experience.
Office and Administration » Time Managment
Experience: 2 - 5 years
Effectively managed time by prioritizing tasks, meeting deadlines, and handling multiple requests—ensuring consistent productivity and quality service under pressure.
Other Skills
Customer Support » Phone Support
Experience: 5 - 10 years
Handled inbound and outbound calls, resolved customer inquiries, provided solutions quickly, and maintained a friendly, professional tone to ensure a positive phone support experience.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Used MS Excel to organize data, create reports, and analyze information with functions and formulas—supporting accurate, efficient, and well-structured data management.
Office and Administration » Data Entry
Experience: 2 - 5 years
Accurately entered and updated data, maintained records, and ensured information was organized and error-free—supporting smooth operations and reliable documentation.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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