I am an experienced Philippine-based virtual assistant that has the capacity and the tools to help you with your business needs and reduce your operational cost while providing you with an exceptional quality service suited to your business.
I specialize in Inbound calls (Customer Service or Sales), Chat and
Appointment Setting, Lead Qualification, Phone Survey, Virtual Assistance, Data Entry, Article Writing, Marketing, Administration, Supervision, and Management.
Other services include:
Back office services such as Office Supports and
I as an agent will act as your external representative for your own customer support functions.
I started working in the BPO (business process outsourcing) industry when I was 19 years
before I found the niche in the BPO Industry I previously worked 1 year as an assistant event organizer and another 1 year as an online article writer while being an English tutor to Korean students.
9 years of working experience made me very mature at such a young age.
My first-year experience in the BPO was mostly as an outbound sales representative, offering payday loans, educational loans, business loans, and even health insurance. I became one of the top sellers in these campaigns.
With a very fast pace of one year, I was promoted to a customer service representative. My second year was the best year I had so far, I worked as a Customer care support for a wheelchair company, we take inbound calls and assist the customer through sales, returns, and the status of their orders.
I tracked orders and find out where the shipping is and so increased my influence even beyond trucking companies and manufacturers. I became one of the best agents and so had a good record with my superiors.
My last year's experience office-based was the most challenging yet very rewarding, because of my 2 years of good working records, my company d
Now I am a fulfilled Virtual Assistant with 8 years of experience. I will help you create quality, custom-designed campaigns, jobs, and projects that produce well-meaning results at reasonable prices. You can set an interview with me so we can discuss business and start making great results.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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