Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $11.65/hour ($2,240.00/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

December 14th, 2016

Profile Description

I am an experienced Philippine-based Virtual Assistant specializing in Executive Assistance, Operations, Project Management, and Backend Support. I help business owners, entrepreneurs, and startups streamline their processes, improve efficiency, and reduce operational costs—while delivering high-quality, reliable support tailored to your business needs.

I bring strong expertise in:

Executive Assistance & Operations Support
Data Analysis & Backend Management
Project Management & Startup Assistance
Communication & Team Coordination

I also have a solid foundation in:
Inbound and outbound calls (Customer Service & Sales), chat and email support, telemarketing, billing, technical support, appointment setting, lead qualification, phone surveys, virtual assistance, data entry, content writing, marketing, administration, supervision, and team management.

Additional Services:

Back-office support (administrative and operational tasks)<8efe80624d780eba0c6493ec45140364>Email marketing and customer communication systems
Client coordination and business support

As your Virtual Assistant, I act as your external representative, ensuring your customers receive professional, timely, and excellent service.

I began my career in the BPO (Business Process Outsourcing) industry at the age of 19. Now at 32, I bring over 12 years of combined professional experience across customer service, sales, leadership, and virtual assistance.

Before fully entering the BPO industry, I gained early experience as:

Assistant Event Organizer (1 year)
Online Article Writer (1 year)
English Tutor for Korean students

These roles helped build my communication skills, adaptability, and strong work ethic.

My BPO journey started as an Outbound Sales Representative, where I handled campaigns for payday loans, educational loans, business loans, and health insurance. I quickly became one of the top-performing sales agents, consistently exceeding targets.

Within a year, I was promoted to a Customer Service Representative, where I supported a wheelchair company handling inbound calls. I assisted customers with:

Orders and tracking
Sales and product inquiries
Returns and order status

I became known for my ability to solve problems efficiently and coordinate with logistics providers and manufacturers, earning recognition as one of the top agents on the team.

Due to my strong performance, I was promoted to Supervisor, managing a team of 15+ agents per shift. In this role, I:

Managed team performance and daily operations
Handled payroll and reporting
Communicated directly with clients
Conducted call monitoring, coaching, and training

I successfully led campaigns for both Australian and American accounts, delivering consistent results while developing high-performing teams.

Today, I am a Virtual Assistant with 8+ years of remote work experience, specializing in helping businesses build efficient systems, manage operations, and execute projects that produce real, measurable results.

I am committed to delivering quality work, clear communication, and dependable support at a reasonable cost.

Let’s connect and discuss how I can help grow and support your business.