James

Virtual Assistant

99 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

February 9th, 2024 (48 days ago)

Member Since

December 14th, 2016

Profile Description

I am an experienced Philippine-based virtual assistant that has the capacity and the tools to help you with your business needs and reduce your operational cost while providing you with an exceptional quality service suited to your business.
I specialize in Inbound calls (Customer Service or Sales), Chat and Email Support, Outbound calls, Sales, Telemarketing, Billing, Technical Support,
Appointment Setting, Lead Qualification, Phone Survey, Virtual Assistance, Data Entry, Article Writing, Marketing, Administration, Supervision, and Management.

Other services include:
Back office services such as Office Supports and Email Marketing Services.
I as an agent will act as your external representative for your own customer support functions.

I started working in the BPO (business process outsourcing) industry when I was 19 years Upgrade to see actual infow I am 28 and earned 9 years of great working experience,
before I found the niche in the BPO Industry I previously worked 1 year as an assistant event organizer and another 1 year as an online article writer while being an English tutor to Korean students.

9 years of working experience made me very mature at such a young age.
My first-year experience in the BPO was mostly as an outbound sales representative, offering payday loans, educational loans, business loans, and even health insurance. I became one of the top sellers in these campaigns.
With a very fast pace of one year, I was promoted to a customer service representative. My second year was the best year I had so far, I worked as a Customer care support for a wheelchair company, we take inbound calls and assist the customer through sales, returns, and the status of their orders.

I tracked orders and find out where the shipping is and so increased my influence even beyond trucking companies and manufacturers. I became one of the best agents and so had a good record with my superiors.

My last year's experience office-based was the most challenging yet very rewarding, because of my 2 years of good working records, my company dUpgrade to see actual info to promote me as the supervisor for a campaign. I manage more than 15 people in an 8-hour shift. I do their payrolls and speak directly to our clients. I barge into their calls and train the agents to hone their skills. I became a supervisor for 2 different campaigns, an Australian account, and an American account.

Now I am a fulfilled Virtual Assistant with 8 years of experience. I will help you create quality, custom-designed campaigns, jobs, and projects that produce well-meaning results at reasonable prices. You can set an interview with me so we can discuss business and start making great results.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Marketing » Content Creation » Creative Writing

Customer Support » Forum/Community Moderation

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Blogging

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Human Resources

Real Estate » Lead Generation

Customer Support » Content Moderation/Management

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 42 / 49
Influence: 53 / 53
Steadiness: 53 / 32
Compliance: 88 / 60
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »