Armando

Customer Support Specialist | Amazon CSR | Logistics & Excel Experienced

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

September 23rd, 2024

Profile Description

Experienced customer service and virtual support professional with background in Amazon US customer support and Amazon product research. Skilled in handling customer concerns through chat and email support while maintaining professionalism and positive customer experience.

Trained in Amazon Online Arbitrage product research using tools such as Keepa and SellerAmp, with knowledge in analyzing profitable products, market trends, pricing strategies, and competition within Amazon marketplaces. Also experienced in logistics operations, inventory reporting, and Excel-based tasks.

Detail-oriented, reliable, and eager to contribute to remote teams through quality customer support and efficient virtual assistance.I am a dedicated Amazon Product Research Specialist with expertise in Online Arbitrage. My focus is on identifying high-potential, profitable products by utilizing advanced tools such as Keepa and SellerAmp. With a solid understanding of Amazon's marketplace and sales ranking algorithms, I consistently analyze market trends, pricing strategies, and competition to source products that maximize ROI.

Having completed specialized training in both the Amazon US and UK marketplaces, I am adept at sourcing from various online platforms, ensuring compliance with Amazon’s guidelines while delivering valuable results to drive business growth. My goal is to assist Amazon sellers in scaling their operations through smart, data-driven product choices.

Top Skills

Experience: 5 - 10 years

Extensive experience in logistics operations gained from working in Qatar and United Readymix. Handled inventory management, stock monitoring, dispatch coordination, and operational reporting. Skilled in maintaining accurate records, ensuring timely updates, and supporting smooth day-to-day logistics and supply chain activities.

Experience: 10+ years

Extensive experience using Excel for reporting, inventory tracking, data analysis, and documentation from logistics and customer service roles. Highly proficient in organizing large datasets, using formulas, and creating accurate reports to support operational and business needs.

Experience: 10+ years

Extensive experience in data entry from logistics and customer service roles, including encoding, updating, and maintaining accurate records in spreadsheets and internal systems. Highly detail-oriented with strong focus on accuracy, speed, and consistency in handling large volumes of data.

Other Skills

Experience: 1 - 2 years

Worked in Amazon customer service assisting customers with order concerns, refunds, deliveries, and account-related issues. Also handled concerns related to third-party sellers while maintaining professional customer support.

Experience: 1 - 2 years

Experienced in handling e-commerce customer support through Amazon customer service. Assisted customers with order concerns, refunds, delivery issues, and account-related inquiries. Comfortable providing support through chat and email while maintaining professionalism and customer satisfaction.

Experience: 6 months - 1 year

I have experience assisting customers with account and order-related concerns while working in Amazon customer service. I am comfortable communicating professionally through written support and helping resolve customer issues efficiently.

Experience: 1 - 2 years

I have experience working in Amazon customer service, assisting customers with order concerns, account issues, and general inquiries. I am comfortable handling customer interactions professionally while providing timely and accurate support.

Experience: Less than 6 months

Trained in Amazon product research for Online Arbitrage using tools such as Keepa and SellerAmp. Experienced in analyzing product profitability, sales trends, competition, and pricing strategies to identify potential winning products in Amazon marketplaces.

Experience: 5 - 10 years

Extensive experience in inventory management from logistics roles in Qatar and United Readymix. Responsible for monitoring stock levels, updating inventory records, conducting regular stock checks, and ensuring accurate reporting for operational needs. Skilled in maintaining organized systems and supporting efficient warehouse and supply chain operations.

Experience: 1 - 2 years

I have experience assisting customers in Amazon customer service, handling concerns through chat and account support. I am comfortable communicating with customers professionally and helping resolve issues efficiently.

Experience: Less than 6 months

Experienced in handling online tasks such as customer support, product research, data entry, and basic administrative work. Comfortable using online tools, spreadsheets, and remote communication platforms.

Basic Information

Age
46
Gender
Male
Website
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Address
Infanta, Pangasinan
Tests Taken
IQ
Score:  114
DISC
Dominance: 39%
Influence: 28%
Steadiness: 26%
Compliance: 07%
Government ID
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