E-commerce:
1. Supervised multiple e-commerce stores (eBay, Poshmark, Etsy, Mercari,
2. Highly self-driven in exploring, testing, and learning several AI tools...
3. Developed easy-to-follow and error-proof work processes that increased accuracy and speed for multi-ecommerce listings...
4. Managed the cross-listing, delisting, and relisting of inventory across eBay, Poshmark, Etsy, Mercari,
5. Polished the listing drafts—from titles to product descriptions—
6. Analyzed e-commerce analytics across multiple platforms...
7. Recommended data-driven changes to four sales drivers...
8. Consolidated all active listings across platforms into Excel using nested IF functions within VLOOKUP...
9. Verified the inventory reports—including zero, current, buffer,
10. Updated customer service templates...
11. Delivered exceptional customer support across phone, chat, and
12. Developed streamlined, platform-specific SOPs, historical FAQs, and Updates...
13. Compiled e-commerce SOPs, FAQs, and updates into Google Docs, and Teams channels...
14. Occasional executive assistant role involves managing store’s inbox with labels and automated rules...
15.
Conducted initial applicant interviews, shortlisted finalists, and facilitated workflow training...
16. Pursued independent skill development in social media management, focusing on Canva carousel posts and AI animation posts...
17. Highly proficient with Nifty's AI cross-listing tool and had customized its settings to achieve business goals in less time.
18. Under my supervision, the e-commerce startup expanded from a single eBay store to six additional platforms within a year.
Sales Development Representative (SDR):
1. Promoted nursing staff services to top-level management, including administrators, directors of nursing, and business owners across...
2. Tweaked a sales pitch that was proven to get past the first five minutes of the call, past the gatekeeper, and successfully reached decision-makers.
3. Building on my past sales experience, I developed the ability to turn client objections into opportunities for uncovering their core pain points.
4. Preliminary closed the deal on my call, forwarded the draft contract via
5. Managed daily
6. Reached out and re-engaged dormant clients to resolve their concerns and proposed alternative solutions.
7. Chosen as one of the select few to participate in lead generation and pioneer a new account in New Jersey.
8. Used Zendesk Sell for five months before transitioning to Salesforce.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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