Janica

Customer Service Representative (voice, chat, email)

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Overview

Looking for full-time work (8 hours/day)

at $4.71/hour ($909.09/month)

Bachelors degree

Last Active

June 30th, 2026 (3 days ago)

Member Since

August 29th, 2024

Profile Description

I am a dedicated Customer Service Specialist with nearly 9 years of experience in the BPO industry, focusing on customer care, technical support, and travel consulting. For the past 4 years, I have been working from home, which has taught me to stay highly organized, self-motivated, and productive even with minimal supervision. I have consistently delivered excellent support through voice, chat, and email channels, ensuring customer satisfaction and efficient issue resolution.
My expertise includes:
* Customer service & client support
* Travel booking & coordination
* Appointment scheduling & outbound calls
* Roadside assistance coordination
* Data entry, documentation, and administrative support
* Proficiency in Microsoft Office & Google Workspace
I am highly adaptable, with strong communication, time management, and multitasking skills. I take pride in resolving customer issues with professionalism and empathy while ensuring efficiency and accuracy in every task.
If you’re looking for a reliable, detail-oriented, and customer-focused professional who can contribute to your team’s success, I’d be happy to help

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Debt Collection

Experience: 2 - 5 years

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tanay, Rizal

Tests Taken: IQ
Score: 124: DISC
Dominance: 43%
Influence: 20%
Steadiness: 25%
Compliance: 13%

Government ID: Sign Up with Pro Account to View

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