Mopida
Experienced Customer Support | E-commerce Support VA
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 8th, 2026 (4 days ago)
Member Since
August 11th, 2024
Profile Description
Reliable and organized Virtual Assistant with 2+ years of experience supporting businesses through customer service, administrative tasks, and online communication. Skilled in managing
Known for being detail-oriented, adaptable, and proactive, I help businesses stay organized while delivering a positive customer experience. I am comfortable working independently, learning new tools, and providing dependable support in fast-paced remote environments.
Key Skills
• Customer Support
• Administrative Assistance
• Social Media Support
• CRM Management
• Data Entry & Research
• Order Processing & Tracking
• Inbox Management
• E-commerce Support
Tools Salesforce, Shopify, Slack, Commslayer, Google Workspace, Microsoft 365, Zoom, Teams, Canva, Outlook, and Gmail.
Top Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
Customer Support » Ecommerce
Experience: 6 months - 1 year
I assist with product listing, order tracking, and customer inquiries to ensure smooth online store operations and a positive shopping experience for customers.
Customer Support » Customer Service
Experience: 6 months - 1 year
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
I provide professional and empathetic email support by handling customer inquiries, account issues, payments, and order concerns with accuracy, ensuring customer satisfaction and maintaining a positive brand image.
Customer Support » Chat Support
Experience: 6 months - 1 year
I deliver fast and reliable chat support, resolving customer concerns in real time with clear communication and a customer-first approach.
Customer Support » Social Media Moderation
Experience: Less than 6 months
I help manage online communities by monitoring comments, messages, and interactions, keeping your social media pages safe, engaging, and aligned with your brand’s voice.
Office and Administration » Attention to Detail
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: 1 - 2 years
Office and Administration » Email Management
Experience: 1 - 2 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rizal, Calabarzon
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 39%
- Influence: 17%
- Steadiness: 22%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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