Mhaxine
Customer Support & Fraud Analyst | Email , Chat & Phone Support | Order Processin
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
July 1st, 2026 (8 days ago)
Member Since
August 6th, 2024
Profile Description
Hi, I’m Mhaxine a dedicated customer support professional with 4+ years of experience handling customer service, fraud review, order processing, and back-office support.I help businesses deliver excellent customer experiences by resolving concerns quickly, accurately, and professionally through phone, chat, and
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Experienced Chat Support Representative with strong communication and problem-solving skills, providing professional customer assistance through live chat. Skilled in handling inquiries, resolving issues efficiently, managing multiple conversations, and delivering excellent customer experience in fast-paced environments.
Customer Support » Customer Service
Experience: 2 - 5 years
Customer service professional with 4+ years of experience in phone, email, and chat support. Skilled in handling customer inquiries, order processing, refunds, fraud review, and problem-solving while maintaining high customer satisfaction. Experienced in using CRM tools and working in fast-paced environments with strong attention to detail and communication skills.
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Fraud Analyst with 3+ years of experience reviewing transactions, identifying suspicious activities, and minimizing fraud risks. Skilled in account investigation, risk assessment, refund processing, and maintaining accurate reports while following company policies and security procedures. Detail-oriented, analytical, and experienced in handling sensitive customer information with accuracy and professionalism.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Experienced Email Support Representative with strong written communication skills and attention to detail. Skilled in handling customer inquiries, resolving issues professionally, managing refunds and order concerns, and providing timely responses while maintaining high customer satisfaction. Experienced in using CRM tools and working efficiently in fast-paced environments.
Customer Support » Phone Support
Experience: 1 - 2 years
Experienced in providing excellent phone support by handling customer inquiries, resolving issues efficiently, and maintaining a professional and friendly tone. Skilled in active listening, clear communication, problem-solving, and multitasking while ensuring customer satisfaction. Experienced in handling inbound and outbound calls, order inquiries, refunds, tracking concerns, and follow-up support in a fast-paced environment. Proficient in CRM tools and committed to delivering accurate and timely assistance.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City, Metro Manila
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 37
- Influence: 20
- Steadiness: 30
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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