Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($636.35/month)

High school diploma

Last Active

June 22nd, 2026 (2 days ago)

Member Since

August 1st, 2024

Profile Description

Hi! I’m Xanne, a 23-year-old Customer Support Specialist with a passion for solving problems, improving processes, and creating positive experiences for customers around the world.

I have experience supporting a wide range of clients—from business owners managing invoices and payments, to consumers navigating e-commerce platforms and social media tools. I've handled live chat, email, and ticket-based support across Tier 1 and Tier 2 levels, including escalations.

My technical toolkit includes tools like Salesforce, Zendesk, Gorgias, Shopify, HubSpot, Apollo, and Slack. I’m also comfortable using help centers, managing internal documentation, and working in fast-paced remote environments.

Beyond day-to-day support, I’ve contributed to team operations by managing SOP trackers, assisting with onboarding, supporting team leaders, and encouraging stronger team attendance and performance. I’m most fulfilled when I’m helping others—whether it’s customers, teammates, or managers.

If you’re looking for a customer support professional who brings empathy, efficiency, and energy to every interaction, I’d love to connect!