Honey

Customer Service Representative Remote | eCommerce & BPO Sup

45 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

July 20th, 2024

Profile Description

Hello! My name is Honey, and I am a dedicated Virtual Assistant with experience in customer support, social media management, and digital marketing assistance.

Over the past few years, I have worked with online businesses supporting their customer service operations, social media presence, and eCommerce tasks. I have experience handling customer inquiries through email, chat, and phone while maintaining a professional and friendly tone to ensure a positive customer experience.

In addition to customer support, I assist businesses with social media content management, including creating graphics using Canva, scheduling posts, monitoring engagement, and responding to messages and comments. I also help with email marketing support, website updates, and product management in Shopify, ensuring that content and product information are organized and up to date.

I am highly organized, detail-oriented, and comfortable working in fast-paced remote environments. I take pride in being reliable, proactive, and easy to work with while helping businesses maintain strong communication with their customers and grow their online presence.

My goal is to support businesses by providing efficient customer service, organized operations, and consistent digital marketing support.

Skills include:
• Customer Support (Email, Chat, Phone)
• Social Media Management
• Content Creation (Canva)
Email Marketing Support
• Shopify Product Management
• Data Entry & Administrative Tasks
• CRM & Helpdesk Tools (Zendesk, Gorgias)
• Google Workspace (Docs, Sheets)
• Slack & Team Communication

I am always open to learning new tools and systems to better support the team and help businesses grow.

Top Skills

Experience: 2 - 5 years

Handling inbound and outbound calls. Troubleshooting. Respond to customer's billing and technical concerns in a timely manner.

Experience: 2 - 5 years

Organizing and planning how to divide my time between different activities.

Experience: 2 - 5 years

Other Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

I work as an eCommerce Customer Service Representative, supporting online customers by handling inquiries related to orders, shipping, returns, and product details. I communicate through email, chat, and sometimes phone to ensure a smooth and positive shopping experience. I'm detail-oriented, patient, and familiar with tools like Shopify and Gorgias, which help me respond efficiently and resolve issues with care and professionalism.

Experience: 2 - 5 years

Experience: 2 - 5 years

Manage communication channels, such as phone calls and emails. Maintain filing systems and ensure the proper retention, protection, and disposal of records. Manage data entry and other record-keeping tasks.

Experience: 6 months - 1 year

Experience: Less than 6 months

Basic Information

Age
28
Gender
Female
Website
Sign Up with Pro Account to View
Address
Compostela, Davao de Oro
Tests Taken
IQ
Score:  102
DISC
Dominance: 43%
Influence: 15%
Steadiness: 17%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »