Overview
Looking for full-time work (8 hours/day)
at $2.36/hour ($454.56/month)
Bachelors degree
Last Active
July 5th, 2026 (6 days ago)
Member Since
July 17th, 2024
Profile Description
IT professional with over 7 years of experience spanning IT service desk operations, technical support, customer service, and Amazon e-commerce account management. Skilled in troubleshooting hardware and software issues, remote desktop support, VPN configuration, ticket management, and end-user assistance in enterprise environments.
Previously managed over 500 Amazon product listings, specializing in catalog optimization, flat-file management, account health maintenance, competitor research, and policy compliance. Proven ability to improve operational efficiency, enhance customer satisfaction, and support business growth through process improvements and data-driven decision-making.
Experienced in working with global customers across technical support, gaming support, and e-commerce industries. Strong background in Microsoft Office applications, remote support tools, ticketing systems, and cross-functional collaboration. Recognized for delivering excellent customer service, resolving complex technical issues, and maintaining high standards of accuracy and professionalism.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » IT
Experience: Less than 6 months
Office and Administration » Computer Literacy
Experience: Less than 6 months
Other Skills
E-Commerce » Amazon » FBA
Experience: Less than 6 months
E-Commerce » Amazon » Listing Management
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 2 - 5 years
E-Commerce » Amazon
Experience: 2 - 5 years
E-Commerce » Amazon » Feed Analysis
Experience: 2 - 5 years
E-Commerce » Amazon » Seller Central
Experience: 2 - 5 years
E-Commerce » Inventory Management » Quality Control
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: Less than 6 months
Software » Databases » ServiceNow
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa, Metro Manila
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 36
- Influence: 7
- Steadiness: 35
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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