Patricia
E-commerce/Retail Experienced, Virtual Assistant, Dental Insurance, Graphic Desig
Overview
Looking for full-time work (8 hours/day)
at $3.82/hour ($736.00/month)
Associates degree
Last Active
July 7th, 2026 (yesterday)
Member Since
July 12th, 2024
Profile Description
Results-driven professional with experience for 3 years in customer service, sales, technical support, leadership, and recruitment. A college graduate with a degree in Business Management Entrepreneurship, known for leading teams, resolving customer issues efficiently, and maintaining high service standards. Proficient in a variety of customer service, business, and productivity tools, including Salesforce, Zendesk, Shopify, Citrix, Kronos, RingCentral, Avaya, Canva, Microsoft Office, Google Workspace,
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
I am trained for chat, voice and email. We use Zendesk, Shopify and CRM tools to track orders, process refunds, place an order and anything about retail inquiries. The account was Staples, it is an online shopping website in Canada.
Office and Administration » Data Entry
Experience: 1 - 2 years
During my work in customer service role, we had a special project where we were listing all our potential VIP members using Excel and Zendesk.
Other Skills
Customer Support » Insurance » Dental Insurance
Experience: Less than 6 months
The account was MetLife and we are receiving calls for insurance and claim inquiries. I am familiar with dental codes and dental tools that we used for insurance verification, history of patients and benefits.
Human Resources » Recruiting » Candidate Sourcing
Experience: Less than 6 months
Created recruitment marketing materials, including graphic design posters, and managed social media postings to promote job openings and attract potential candidates. Interviewed applicants.
Coaching » Training and Development
Experience: 6 months - 1 year
Managed three waves of 39 newly hired agents by conducting process training, mock calls, oneon-one coaching, and quality assurance evaluations to maintain high service standards.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- LA PAZ, TARLAC
- Tests Taken
- IQ
- Score: 93
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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