I have 7 years of BPO experience specializing in customer service, billing, sales, and dispatch support. I’m skilled at handling inquiries, resolving concerns, and keeping operations organized and efficient.
Experience: 2 - 5 years
Experienced in upselling and cross-selling products/services, consistently meeting and exceeding targets.
Experience: 5 - 10 years
Over 7 years handling customer inquiries, complaints, and support tickets with professionalism and empathy.
Experience: 5 - 10 years
Strong verbal and written English; able to communicate clearly with international clients and customers.
Experience: 2 - 5 years
Skilled in preparing invoices, resolving billing disputes, and ensuring accurate financial records.
Experience: 5 - 10 years
Experience: 5 - 10 years
Skilled at handling calls, updating systems, and coordinating with teams simultaneously without errors.
Experience: 2 - 5 years
Assigned, monitored, and tracked tasks or service requests to ensure smooth operations.
Experience: 5 - 10 years
Efficient in prioritizing tasks, meeting deadlines, and managing workload in high-pressure environments.
Experience: Less than 6 months
Experience in hotel booking company for US customers.
Experience: Less than 6 months
Proficient in cold calling, lead follow-ups, and scheduling appointments for sales teams.
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