Customer Service representative, Virtual assistant, Data Encoder, Email support

Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Associates degree

Last Active

July 9th, 2026 (4 days ago)

Member Since

October 13th, 2016

Profile Description

jenantonio.lorezo at 6m4!l dot c0/\/\
Hello! I'm Jen Antonio from the Philippines, I’m an experienced Customer Service Specialist and Virtual Assistant with a strong background in email, chat, and phone support across e-commerce and service-based businesses. I’ve handled high-volume customer interactions while maintaining a focus on quality, efficiency, and customer satisfaction.

I’ve worked extensively with platforms like Shopify and Amazon Seller Central, managing order processing, product listings, and overall store operations. Alongside customer support, I’ve taken on administrative and managerial responsibilities such as scheduling, workload management, and team supervision.

In my previous roles, I supported managerial communications through phone, chat, and email, ensuring smooth coordination and timely responses. I’ve also conducted one-on-one coaching sessions to help tea ---------- mbers improve performance and maintain high service standards.

My skill set includes:<8efe80624d780eba0c6493ec45140364>Email, chat, and phone customer support
Order processing and issue resolution
Shopify store management and product listing
Social media management (Facebook, Instagram, LinkedIn)
Admin tasks and general virtual assistance
Team management, scheduling, and coaching

I’m proficient in tools such as Zendesk, Gorgias, Replyco, TalkRoute, Amazon Seller Central, Trello, Notion, Canva, Photoshop, and spreadsheets.

I’m reliable, detail-oriented, and committed to providing excellent service while helping businesses run smoothly behind the scenes. I’m comfortable working independently or as part of a team and always aim to deliver consistent, high-quality results.