Overview

Looking for full-time work (8 hours/day)

at $3.36/hour ($640.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (11 days ago)

Member Since

June 28th, 2024

Profile Description

Experienced Customer Service Representative | US Healthcare Insurance Expert
I' ---------- lanie ---------- , a seasoned Customer Service Representative with nearly 5 years of experience in US-based healthcare insurance, specifically in the Pharmacy Help Line LOB. With 3 years of remote work experience, I've seamlessly adapted to working from home and navigating digital tools.
My expertise includes handling prescription refills, order status updates, tracking, and navigating multiple computer applications with speed and accuracy. I'm skilled in addressing customer inquiries, resolving concerns, and providing detailed information about insurance coverage and benefits - from copays and benefit plans to coverage determinations.
As a HIPAA-trained professional, I'm well-versed in maintaining confidentiality and handling sensitive patient information with care.
I'm a flexible and dedicated professional willing to work weekends or non-traditional hours as needed. I'm excited to join a new team and contribute my skills and experience to deliver top-notch support.
Let's connect!