Leon

Senior VA | Executive Support | Customer Success | Available for AU/US/UK Clients

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Associates degree

Last Active

July 17th, 2026 (yesterday)

Member Since

June 28th, 2024

Profile Description

I'm a remote operations professional with over 10 years of experience across virtual assistance, customer success, BPO team leadership, and technical support — serving clients in the US, UK, and Australia.
I've managed teams of 15–20 agents, led KPI performance programs, and independently handled complex workflows across digital marketing, e-commerce, and customer service — all in fully remote environments.
What sets me apart: I don't just execute tasks — I take ownership. Whether it's managing Shopify stores, building ad reporting dashboards, or coaching a support team, I bring structure, reliability, and accountability to everything I do

Top Skills

Experience: 5 - 10 years

Replies within 30mins for all inquiries via email internal or external

Experience: 1 - 2 years

Handled a chat support LOB as a team lead

Experience: 5 - 10 years

Experienced customer service support roles from sales to technical support to billing specific roles

Other Skills

Experience: 1 - 2 years

Accurate data entry experience

Experience: 5 - 10 years

Consistent top performer for multiple LOBs

Experience: 1 - 2 years

More than 1 year with various companies from B2B to managing multiple e-commerce shops to basic data entry. 4 stars as I am open to learn more skills for growth

Basic Information

Age
38
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 39
Influence: 7
Steadiness: 31
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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