Anna
E-Commerce | Customer Service Support| Order Management
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.32/hour ($1,216.00/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
October 5th, 2016
Profile Description
I help businesses scale by streamlining operations and maintaining high customer satisfaction. With over a decade of experience supporting global brands such as Allstate, Airbnb, Menulog, Sprint, and HP, I deliver efficient, high-quality support that protects your brand reputation.
CRM & Support Tools: Zendesk, Salesforce, Shopify, Gorgias, HubSpot, Aircall.
Operations: Proven track record in level 1 escalation management, accurate data entry, and technical diagnosis.
Technical Readiness: I maintain a fully equipped home office with high-speed internet (200 Mbps download / 250 Mbps upload) to ensure seamless remote collaboration.
I am a results-driven professional ready to apply my expertise to help your team achieve its goals with efficiency and accuracy.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
E-Commerce » Order processing
Experience: 2 - 5 years
Other Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 1 - 2 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 35
- Influence: 18
- Steadiness: 29
- Compliance: 18
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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