With 3 years of experience as a Customer Service Specialist (both voice and non-voice), I am a skilled and savvy Technical Specialist. I take great pride in my personable yet professional manner and possess excellent communication skills. Additionally, I have experience in handling and managing a team
Key skills include:
Customer service: active listening, time management, and prioritization
Computer proficiency
Professionalism and strong work ethic
Communication skills
Leadership and mentoring
Effective communication
Conflict resolution
Decision-making
Problem-solving
Adaptability
Team-building
Performance monitoring and feedback
Strategic planning
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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