Hi! I'm Brenda, a reliable Virtual Assistant with experience in healthcare support, customer service, reception, and administrative tasks.
I have experience handling prior authorizations, medical records, documentation, patient support, data entry, appointment coordination, and front desk operations while maintaining accuracy and confidentiality.
As a Customer Service Representative and Receptionist, I developed strong communication, problem-solving, and organizational skills by assisting customers and patients, managing inquiries, scheduling appointments, maintaining records, and coordinating with different teams.
I am proficient in Microsoft Office, Google Workspace, Zendesk, and Smartsheet. I also have basic skills in CapCut video editing, photo editing, and affiliate marketing, allowing me to support businesses with both administrative and creative tasks.
I am detail-oriented, dependable, a fast learner, and committed to delivering high-quality work. I am currently seeking a long-term remote opportunity where I can contribute my healthcare, customer service, and administrative experience while continuing to grow professionally.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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