Glenn
Tech Support Specialist | Troubleshooting, Setup, and Customer Care IT Support V
Verified
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $4.14/hour ($600.00/month)
Bachelors degree
Last Active
June 30th, 2026 (9 days ago)
Member Since
May 28th, 2024
Profile Description
Hello! I'm Glenn, a detail-oriented and reliable professional with experience in Technical Support and customer service. I help businesses stay organized by providing administrative support,
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Providing friendly and professional assistance to customers through email, chat, or phone while resolving inquiries efficiently.
Customer Support » Technical Support
Experience: 5 - 10 years
Diagnosing and resolving technical issues, guiding users through troubleshooting steps, and ensuring a positive customer experience.
Customer Support » Phone Support
Experience: 5 - 10 years
Handling inbound and outbound calls, troubleshooting customer issues, providing technical assistance, and maintaining high levels of customer satisfaction through clear and effective communication.
Office and Administration » Computer Literacy
Experience: 10+ years
Technical knowledge about computers which I gain through years of working in a BPO company.
Other Skills
Office and Administration
Experience: 5 - 10 years
Creating and managing documents, spreadsheets, presentations, and reports using Word, Excel, and PowerPoint.
Office and Administration » Adaptability
Experience: 2 - 5 years
Quickly learning new tools, processes, and workflows while adjusting to changing business needs.
Office and Administration » Google Workspace
Experience: Less than 6 months
Quickly learning new tools, processes, and workflows while adjusting to changing business needs.
Design » Graphic Design » Canva
Experience: 6 months - 1 year
Creating professional graphics, social media content, presentations, and marketing materials using Canva.
Customer Support » Helpdesk Support
Experience: 2 - 5 years
Handling IT support tickets, diagnosing technical issues, guiding users through troubleshooting steps, and coordinating with higher-level support teams to ensure fast and effective problem resolution.
Basic Information
- Age
- 48
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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