Frederick
Dispatcher, HVAC, Carpet Cleaning, Dryer Vent
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.01/hour ($480.00/month)
Bachelors degree
Last Active
June 17th, 2026 (6 days ago)
Member Since
May 23rd, 2024
Profile Description
CUSTOMER SERVICE PROFESSIONAL / TECHNICAL SUPPORT
4 years of experience in delivering exceptional customer support across diverse industries. Known for maintaining a positive attitude, resolving issues efficiently, and fostering long-lasting client relationships.
AMAZON (Current Job) - Chat and Phone support (Retail) assisting customer with their orders. Provide estimated time of deliveries. Managing their prime membership programs. Processing refunds and replacements. Securing customer data information.
APPOINTMENT SETTER (US COMPANY) - Setting up appointment with customer over the phone. Provides quotations and do follow ups. Talking with leads, assesses jobs to be done before setting up an appointments.
TechStyle OS - handled 6 US Brands (Fabletics, Savage X Fenty, JustFab, ShoeDazzle, FabKids, Dorina)
Top Skills
Office and Administration » Critical Thinking
Experience: Less than 6 months
Office and Administration » Flexibility
Experience: 2 - 5 years
Office and Administration » Problem Solving
Experience: 2 - 5 years
Other Skills
Office and Administration » Admin Data Processing
Experience: 2 - 5 years
Customer Support » Active Listening
Experience: 2 - 5 years
Office and Administration » Adaptability
Experience: Less than 6 months
Office and Administration » Google Suite
Experience: 2 - 5 years
I am skilled in using this tool since every day at work even with my daily chores Google Calendar has been so useful to me. at work, analytics, sheets, documents even presentations were usually the tools we used for monthly reports to track down our KPIs.
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Speaking and communicating using the English language has become a crucial part of my life. Working in a BPO setting for almost 4 years has taught me the importance of conversing well using the language.
Customer Support » Customer Service
Experience: 2 - 5 years
Before resigning, I handled multiple brands (6 Brands) as a retail customer service representative. Almost all of the time I encountered calls about retention, processing orders, returns and exchanges, chargeback disputes, processing a refund, and submitting a request for a cheque request. Putting the customer in the center of every decision will not just meet but also exceeds their expectations.
Design » Graphic Design » Canva
Experience: Less than 6 months
I am also skilled in using Canva. In my college days, we usually create reports, create videos, and posters for upcoming events. I also used it to create necessary reports as the President of the whole Customs Administration Students at Holy Cross of Davao College.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 28%
- Influence: 9%
- Steadiness: 30%
- Compliance: 33%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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