Kevin

Virtual Assistant / Customer Service Representative/Healthcare Support Admin

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Overview

Looking for full-time work (8 hours/day)

at $2.85/hour ($545.44/month)

Bachelors degree

Last Active

June 1st, 2026 (11 days ago)

Member Since

May 20th, 2024

Profile Description

Hi! My name is Kevin Jeresano. I've been in the BPO Industry for over 6 years . I'm writing to express my interest in the position. You'll find that my three years of experience working
in healthcare helps my career development expertise in handling different lines of business
In my previous role, I helped to provide quality customer service with their healthcare insurance, by discussing benefits inquiries,
such as Inbound and outbound calls as medical receptionist, bills payment, claims discussion, pharmacy expert, provider outreach and appointment scheduling for our members.
I also became a subject matter expert and was able to handle a team for a few months which helps me more to expand my knowledge in people management.
My ability to manage different healthcare departments is guaranteed to help the company's ongoing growth and success . I'm a certified, self-motivated assistant ready to take on new challenges in a specialty office like yours.
Thank you for taking the time to review my application and qualifications. I would love to schedule an interview to discuss my qualifications and how I can support the Team more in detail. You can contact me through email at ---------- or by phone at ---------- .
Sincerely,
Kevin Jeresano

Top Skills

Experience: 2 - 5 years

5 years Customer service experience telco, travel accounts, healthcare accounts all international accounts.

Experience: 2 - 5 years

I've been with BPO industry for 5 years

Other Skills

Experience: Less than 6 months

Basic Upsell and cross selling knowledge to plane seats, hotels, and insurance to passengers flights

Experience: 1 - 2 years

Healthcare account Web tech trained for members health plan portal accounts.

Experience: Less than 6 months

I've handled travel accounts international using Amadeus System. and basic GDS knowledge

Experience: Less than 6 months

Promoted as SME and Handled a Team Temporarily( November 2022 - March 2023 ) *Coaching, Call listening, Floor walk, Quality Audit, Handle daily Team’s Performance Reports

Experience: 1 - 2 years

I've been with Change Health care as Back office agents calling providers, patients charts retrieval.

Basic Information

Age
29
Gender
Male
Website
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Address
Cainta, Rizal
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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