Michael

Experienced BPO Professional | Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

High school diploma

Last Active

June 3rd, 2026 (5 days ago)

Member Since

May 6th, 2024

Profile Description

With over 15 years of experience in the Business Process Outsourcing (BPO) industry, I’ve built a strong, well-rounded skill set across data entry, data auditing, transcription, customer support (voice, chat, and email), training, and team leadership. I’ve consistently delivered high-quality service while helping improve processes and support team growth.

I previously worked as a Virtual Assistant for a law firm, supporting client intake, managing communications, and handling administrative tasks with a strong focus on accuracy, confidentiality, and efficiency.

I currently work as an Event Coordinator, supporting planning and execution by tracking attendee lists, maintaining CRM records, managing schedules and calendar invites, and conducting lead generation and research. I also create Canva designs for speaker features and event updates to boost engagement.

I’m committed to delivering reliable support and continuously improving my skills. I’m always open to connecting and exploring new opportunities.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Attention to Detail

Experience: 10+ years

Office and Administration » Organization

Experience: 10+ years

Office and Administration » Transcription

Experience: 1 - 2 years

Coaching » Training and Development

Experience: 2 - 5 years

Basic Information

Age
38
Gender
Male
Website
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Address
Anda, Pangasinan
Tests Taken
IQ
Score:  122
English
C2(Advanced/Mastery)
Government ID
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