I’m Sheralyn, a Virtual Assistant with experience in admin support, customer service, creative design, eCommerce (Shopify), and real estate assistance.
I support daily business operations through data entry, invoicing, Excel reports, PowerPoint presentations, and
I have hands-on experience working with Shopify-based brands, handling
I also have experience in real estate support, including assisting with client inquiries, lead follow-ups, scheduling, and administrative tasks. I have also handled property listings across different platforms, ensuring accuracy, proper descriptions, and timely updates to help generate leads and improve visibility.
In addition, I provide graphic design (Canva, Photoshop), basic video creation, and
Reliable, detail-oriented, and proactive ready to support long-term clients and contribute to business growth.
Experience: 6 months - 1 year
I have experience in creating and editing simple yet engaging videos for social media and marketing purposes. I can work on short ads, slideshow videos, and basic edits such as trimming, transitions, text overlays, and background music. Although I am not yet advanced in video production, I am willing to learn and continuously improve my skills to provide quality outputs. I make sure each video is aligned with the clien's branding and goals, whether it's for promotions, presentations, or online content.
Experience: 1 - 2 years
I have experience as a Facebook Page Admin, where I managed daily activities such as posting content, updating page information, and responding to customer inquiries. I can also create and schedule engaging posts using Canva and monitor page insights to track performance. As a page admin, I made sure to maintain good communication with followers and provide timely responses to messages and comments. With my skills in social media management and graphic design, I can help businesses grow their online presence and engage effectively with their audience.
Experience: 6 months - 1 year
I am a creative and detail-oriented Graphic Designer with experience in creating eye-catching and professional designs for social media, marketing materials, and branding. Skilled in using Canva, Photoshop, and Illustrator, I specialize in making social media graphics, posters, flyers, logos, and business branding that align with client goals and target audiences. I have a strong sense of layout, typography, and color matching, ensuring every design is visually appealing and effective. I also value client satisfaction by providing quick turnaround times and customized designs that fit their vision. If you need someone reliable, creative, and easy to work with, I'm here to help bring your ideas to life through impactful designs.
Experience: 1 - 2 years
I have hands-on experience in Email Support, specifically in sending billing reminders and due dates to WiFi customers. My role involved notifying clients of their upcoming or overdue payments, following up on unpaid accounts, and ensuring all communication was clear and professional. I am skilled in using company systems to send reminders and track client responses, while maintaining accurate records of all email correspondence. With professionalism and attention to detail, I make sure that customers are properly informed and assisted regarding their billing concerns.
Experience: 1 - 2 years
I have experience in Chat Support, where I assisted customers through Facebook Messenger by answering inquiries, resolving concerns, and providing accurate information about services. I always maintain a professional and polite tone while ensuring fast response times to keep customers satisfied. With my strong communication skills and attention to detail, I can handle multiple conversations, provide excellent service, and help businesses build good customer relationships.
Experience: 2 - 5 years
I am highly skilled in Microsoft Excel, with expertise in data management, analysis, and reporting. I can create professional spreadsheets, build formulas, and design dashboards that make data easier to understand and use. I specialize in data entry, pivot tables, charts, conditional formatting, and advanced formulas to help clients save time and improve accuracy. I can also develop custom templates such as invoices, payroll sheets, and tracking systems tailored to business needs. With attention to detail and efficiency, I ensure accurate results and deliver outputs on time
Experience: 2 - 5 years
I have strong skills in creating professional and visually appealing PowerPoint presentations that make information easy to understand and engaging. I can design business reports, sales decks, training presentations, and marketing materials, using clean layouts, charts, infographics, and customized templates. I make sure each presentation is well-structured, branded, and impactful perfect for client meetings, online seminars, or company use. With creativity and attention to detail, I can transform plain content into slides that capture attention and deliver results.
Experience: 2 - 5 years
I have experience in email management, particularly in sending client reminders for unpaid bills through our system. I can draft and send professional and well-structured emails to ensure clear communication with customers. I am also skilled in organizing inboxes, responding to inquiries, and following up on client concerns in a timely and polite manner. With attention to detail and professionalism, I can help maintain smooth communication between the company and its clients.
Experience: 1 - 2 years
I am an efficient and detail-oriented Data Entry Specialist with strong skills in encoding, organizing, and managing information accurately. I can handle tasks such as data input, web research, PDF/Word/Excel conversion, and database updates with speed and precision. I am proficient in using Microsoft Excel, Google Sheets, and other office tools, ensuring clean and well-structured data for business use. With fast typing skills and keen attention to detail, I guarantee reliable outputs delivered on time.
Experience: 1 - 2 years
I have experience in issuing invoices and tracking payments to ensure smooth financial transactions for clients. I can prepare accurate billing statements, monitor unpaid accounts, and follow up with customers in a professional manner. I am also skilled in using Excel and company systems for recording and organizing invoices, making sure that all financial records are complete and up to date. With attention to detail and accuracy, I help businesses maintain reliable documentation of their transactions.
Experience: 6 months - 1 year
I have experience as an Online English Teacher, where I taught Japanese and Thai students to improve their grammar, pronunciation, and conversational skills. I created lesson plans, guided students through structured and casual lessons, and adjusted my teaching style based on their needs and level. This role helped me develop strong communication, adaptability, and patience, which are also valuable skills in customer service and virtual assistance. I enjoy helping others learn and grow, while ensuring a positive and supportive learning environment.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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