Customer Service| eBay and Amazon Virtual  Assistant | SEO

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associate Degree

Last Active

March 13th, 2024 (34 days ago)

Member Since

September 4th, 2016

Profile Description

I have accumulated over 9 years of experience in the customer service field, specializing in the telecommunications, dropshipping, and hospitality industries. Throughout my career, I have consistently demonstrated myself as a self-starter, dynamic, proactive, detail-oriented, and goal-oriented individual.

In addition to my customer service roles, I have also worked as an eBay and Amazon virtual assistant for more than 6 years. My responsibilities in this capacity include handling inquiries, processing orders, liaising with suppliers, managing cancellations and returns, inventory management, product listing, and implementing SEO strategies.

I have acquired proficiency in various software and tools relevant to customer service and virtual assistant tasks. These include:

Customer Service:
•    Guesty
•    CRM
•    Help Scout
•    Asana
•    Zoho
•    Ring Central
•    Slack
•    Trello

eBay and Amazon:

•    ZikAnalytics
•    Jungle Scout
•    Grabley
•    PriceBlink
•    Hydralister
•    Sello
•    Ecomdash
•    Ecomsolution
•    Inkfrog
•    Printful
•    DSMTool
•    Canva
•    Manual Listing on Amazon and eBay platforms
•    And many more

With my extensive experience in customer service, coupled with my proficiency in various software and tools, I am well-equipped to provide exceptional support and deliver positive customer experiences in both online marketplaces and traditional customer service environments