Jerome

Customer Service Representative

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.96/hour ($1,152.00/month)

High school diploma

Last Active

June 28th, 2026 (11 days ago)

Member Since

April 25th, 2024

Profile Description

I am a motivated professional with 2 years of experience in the BPO industry as a customer service representative.

My strong communication skills and ability to quickly learn product details help me excel in answering customer questions and solving problems. I pride myself on being empathetic and staying calm in challenging situations.

I enjoy working in fast-paced environments and always aim to give exceptional service to every customer.

My experience with handling incoming and outgoing calls, managing customer accounts, and working with tea ---------- mbers has given me the skills needed to provide excellent support and create a positive customer experience.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

- Handled incoming and outgoing calls: Answered customer questions, solved issues, and shared product and service information. - Managed customer accounts: Kept accurate records and updated order status, billing, and account changes. - Resolved customer complaints: Handled concerns and complaints quickly, ensuring customer satisfaction. - Worked with team members: Collaborated with colleagues and supervisors to improve service and share best practices.