Hi! I'm Marvielyn — a Legal Assistant, Insurance Specialist, and Client Support Professional with over 5 years experience supporting law firms, insurance providers, healthcare members, and financial service platforms.
I handle tasks with precision, consistently meeting tight deadlines while delivering exceptional quality. I have experience working with well-known companies such as Aetna, providing customer service support via
In addition, I manage insurance claims, support personal injury law firms, and am HIPAA-certified, ensuring full compliance and confidentiality when handling sensitive information.
SKILLS OFFERED:
- A+ Executive Virtual Assistance
- Customer Service
- Paralegal Assistant
- Personal Injury Legal Assistant
- Insurance Claims Specialist
- Legal Case Management
- Drafting of Legal Documents (Company Policies, Constitution, Trust Deed, Special Resolution, Meeting Minutes, Ancillary, Deed of Variation, Notice Letters, Demand Letters, Medical Lien, etc.)
- Task and Project Management
- Public Records & FOIA Requests
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- Claims Processing
- G Suite (Docs, Drive, Spreadsheet, Forms, Calendar)
- Microsoft Suite (Teams, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive)
- Team Communication (Zoom, Slack, Google Chat, WhatsApp, RingCentral, Skype,
- Claim submissions
- Denial Management
- Payment posting
- Follow Up on claims
- And All Types of Administrative Tasks
Experience: 1 - 2 years
- Setting up claims, getting claim information including the assigned adjuster - Sending Letter of Representation, Spoliation Letter to third-party insurance, the owner, the driver of the vehicle - Purchasing Police Reports, Performing Open Records Request from police department - Sending Preservation Letter for the possible footage near accident locations - Sending FOIA and USDOT requests - Performing USDOT, TXDMV searches - Obtain Letters of Acnowledgement, Declarations Page and signed Rejections for first-party insurance - Continuously following up on liability status and coverage investigations - Dealing with health insurance and obtaining subrogation/itemized statements - Setting up claims with counties/cities/states dealing with TORT notices - Setting up claims with personal injury - Correspondence regarding withdrawal
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Built Excel and Power BI dashboards using data from human resources and sales to visualize core business KPIs, saving 10 hours per week of manual reporting work
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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