Charisse

Virtual Assistant, Customer Service Representative, and ESL Teaching

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 5th, 2026 (4 days ago)

Member Since

April 6th, 2024

Profile Description

Hello there! I am Charisse O. Paquit. I am a dedicated and customer-focused professional with 11 years of experience as a Customer Service Representative, providing exceptional support through phone, email, and chat. Strong communication, problem-solving, and conflict-resolution skills developed in fast-paced environments. Also experienced as an ESL Teacher, helping students improve their English communication skills through engaging and personalized instruction. A graduate of Bachelor of Elementary Education with a passion for continuous learning. Currently seeking an opportunity to transition into a Virtual Assistant role, where I can apply my administrative, organizational, and customer service expertise while expanding my knowledge of virtual support and remote business operations.

My career objective is to obtain a Virtual Assistant position where I can leverage my extensive customer service experience, communication skills, and administrative abilities while learning industry best practices and contributing to the success of clients and their businesses. I am eager to expand my knowledge of virtual assistance, embrace new technologies, and grow professionally in a remote work environment.

Here are my core skills:
• Administrative Support: Calendar Management, Email Filtering, File Organization, Data Entry
• Communication: Exceptional Verbal & Written English, Active Listening, Conflict Resolution
• Tools & Technology: MS Office Suite (Word, Excel, PPT), Google Workspace (Docs, Sheets, Drive, Calendar)
• Teaching & Training: Curriculum Design, Lesson Planning, Onboarding, Patient Troubleshooting
• Soft Skills: Time Management, Critical Thinking, Self-Motivated, Extreme Attention to Detail

Top Skills

Experience: 5 - 10 years

I've with Xbox Customer Support for 9 years. And I am trained to fix customers billing, games and Apps and Technical issues.

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: 5 - 10 years

I am a Chat Support Representative for 9 years with Microsoft,

Experience: 6 months - 1 year

I can take calls as well and help customers in resolving their issues.

Basic Information

Age
32
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 35%
Influence: 31%
Steadiness: 16%
Compliance: 18%
English
B1(Intermediate)
Government ID
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