Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $2.98/hour ($576.00/month)

High school diploma

Last Active

June 29th, 2026 (10 days ago)

Member Since

March 29th, 2024

Profile Description

Customer Support Specialist | Customer Service Representative | Email & Chat Support | Virtual Assistant

Hi! I'm Jean Rose, a customer service professional with over three years of experience supporting U.S.-based customers across different accounts. I take pride in providing excellent customer service through clear communication, patience, and efficient problem-solving.

While my background is primarily in customer support, I am currently transitioning into the Virtual Assistant industry. I am eager to learn new skills, adapt to new tools, and help business owners provide outstanding support to their customers.

My Experience Includes:

* Phone Support
* Email Support
* Live Chat Support
* Customer Inquiry Resolution
* Order Status Assistance
* Customer Issue Resolution
* Account Assistance
* Providing Professional Customer Service
* Working with U.S.-based customers

Skills

* Excellent English Communication
* Customer Service
* Active Listening
* Problem Solving
* Multitasking
* Time Management
* Adaptability
* Fast Learner
* Attention to Detail
* Team Collaboration

Tools I'm Familiar With

* Zendesk
* Freshdesk
* Internal Communication Tool: Slack
* Microsoft Office (Word, Excel, Outlook)
* Google Workspace (Gmail, Google Docs, Google Drive)
* Zoom
* Microsoft Teams
* ChatGPT

I may be new to the Virtual Assistant industry, but I bring a strong customer service foundation, a positive attitude, and a willingness to learn. I am committed to continuously improving my skills and becoming a dependable support professional who contributes to my client's success.

If you're looking for someone who is reliable, hardworking, and eager to grow with your business, I'd love the opportunity to work with you.