Virtual Assistant | Insurance Verification, Claims Processing

Overview

Looking for full-time work (8 hours/day)

at $3.29/hour ($633.60/month)

Associates degree

Last Active

June 29th, 2026 (12 days ago)

Member Since

March 8th, 2024

Profile Description

Hello there, I'm Jacqueline Tango-an from the Philippines. I have over 10 years of experience helping businesses run smoothly by providing administrative support, handling workers’ compensation claims, reviewing and repricing medical bills, verifying benefits, resolving billing issues, and supervising production planning. I enjoy keeping things organized, making processes easier, and supporting teams to achieve their goals efficiently.

What I help businesses with:
Administrative support
Inbox & email management
Calendar management
Appointment scheduling
Data entry & data accuracy
Customer database management
Claims processing and documentation
Medical bill review and repricing
Benefits verification
Insurance claim intake
Claims escalation handling
Claims denial management
Appeals documentation support
Insurance coordination
Medical billing compliance review
Billing dispute resolution
Customer account maintenance
Case documentation
Service plan processing
Claims repricing validation
Payment posting & status tracking
Account reconciliation
Policy coverage validation
Workers’ compensation claims processing
Billing resolution and account support
Customer service (phone, email and chat)
Production planning and workflow coordination
Purchase order and order tracking
KPI tracking and performance monitoring

Tools I'm proficient at:
Citrix, Avaya, Strataware database, Cutting Work Order System, Bulk Marker Request System, Performance Management System (PMS), Zoom,
Microsoft Teams, Google Meet, Skype, Avaya, Citrix, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, OneDrive), VPN, ChatGPT,
Open AI

Work with me this year:
Reliable, highly organized, detail-oriented and consistent with deadlines
Experienced in high-volume and fast-paced environments
Able to coordinate with multiple teams and clients
Skilled in keeping processes organized and efficient
With reliable high-speed internet, quiet workspace and noise canceling headset

Invite me for an interview.
I'm excited to help your business succeed. Message me today and let’s discuss how I can support your team.