Dave

Customer Support VA | General VA | E-commerce VA

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

February 28th, 2024

Profile Description

Save time and focus on your business? I handle customer support, email inquiries, and admin tasks efficiently!

What I Can Do For You:
- Manage high-volume email support: orders, subscriptions, returns, and product questions
- Resolve customer issues quickly and professionally to ensure satisfaction and loyalty
- Handle admin tasks: data entry, CRM updates, scheduling, reminders, and task tracking
- Track orders, refunds, and exchanges with accuracy
- Identify recurring issues and suggest process improvements.

Tools & Platforms I Use:
- Zendesk, Salesforce, or similar CRM platforms
- Shopify, e-commerce, and order management systems
- Google Workspace / MS Office
- Canva & CapCut (simple graphics and short-form content if needed)
- Buffer / Meta Business Suite (basic scheduling)

Why Work With Me:
- 5+ years assisting U.S.-based companies with email and customer support, admin, and order management
- Clear, professional communication and fast learner
- Organized, detail-focused, and reliable
- Works independently and committed to long-term, consistent results

Quick Questions for You:
- Are customer inquiries piling up or delayed?
- Are returns, refunds, or order issues taking too much of your time?
- Do you need support managing your inbox, CRM, or daily operations efficiently?

If you want a dependable professional to handle support and admin tasks while keeping your operations smooth, I can help!