Michelle

Customer Support VA | Admin Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 13th, 2026 (yesterday)

Member Since

February 25th, 2024

Profile Description

I am a Customer Support and Administrative Virtual Assistant with 4+ years of experience in high-volume customer service, including voice and chat support for hotel reservations.

I specialize in email management, customer communication, scheduling, and administrative support. I am experienced in handling customer inquiries, updating records, and resolving issues in fast-paced environments. I have worked with tools such as Google Workspace, CRM systems, Slack, Trello, Asana, and Zoom.

I have also worked as a Subject Matter Expert (SME), providing guidance to tea ---------- mbers and supporting process improvements. I am reliable, detail-oriented, and experienced in remote work environments.

Top Skills

Experience: 2 - 5 years

Experienced in real-time customer support through chat platforms, assisting multiple customers simultaneously in a fast-paced environment.

Experience: 2 - 5 years

Experienced in handling high-volume customer inquiries via voice and chat, resolving issues efficiently while maintaining customer satisfaction and quality standards.

Provides general administrative assistance including scheduling, coordination, documentation, and task organization in remote environments.

Other Skills

Experience: Less than 6 months

Strong written and verbal communication skills for handling customer inquiries, providing updates, and resolving concerns professionally.

Experience: 1 - 2 years

Skilled in managing emails, responding to inquiries, resolving concerns, and ensuring timely and professional communication.

Experience: 1 - 2 years

Proficient in using Google Drive, Docs, and Calendar for documentation, scheduling, and administrative tasks.

Experience: 2 - 5 years

Skilled in prioritizing tasks and managing workload efficiently in high-volume environments.

Basic Information

Age
30
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  107
DISC
Dominance: 31%
Influence: 9%
Steadiness: 22%
Compliance: 38%
English
C1(Advanced)
Government ID
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