Maria

A+ ADMINISTRATIVE ASSISTANT| SHOPIFY | CUSTOMER SERVICE PRO

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

May 2nd, 2024 (yesterday)

Member Since

February 22nd, 2024

Profile Description

Need help with customer service  and delegate admin task?

* 3+ Years as a Customer Service Rep. (International account)
* 1+ Years as a Collection Specialist
* Tech-Savvy Virtual Assistant
* Kickass Administrative Support

I will Handle routine basics to boost your business.

Here's how I will improve your business.

"A+ ADMINISTRATIVE SUPPORT"

Assisting with various administrative tasks, including organizing schedules, managing correspondence, and maintaining efficient office operations.

* Document Management
* Scheduling
* Research Assistance
* Email Management

"eCOMMERCE SUPPORT"

From seamless order processing to attentive customer assistance. I enhance operational efficiency and elevate shopping experiences. Let me Optimize your online venture with top-notch eCommerce assistance for sustained growth and customer satisfaction.

* Supply chain planning
* Warehouse Management
* Inventory Management
* Order Fulfillment
* Customer Service
*Marketing

"CUSTOMER SERVICE"

Addressing customer inquiries, resolving issues, and ensuring satisfaction with products or service, thus, fostering loyalty and positive brand perception. 
 
* Customer Support
* Email Communication
* Communication Etiquette
* Communication Skills
* Communication Management

TOOLS THAT I USE

Very much Tech savvy -- I basically eat thus following for breakfast.

* HubSpot
* Charge bee
* Ship Station
* Zendesk
* Freshdesk
* Microsoft Dynamics 365
* Gorgias
* Intercom
* Upgrade to see actual info
* Zoho
* Sprout Social
* Asana
* Slack
* Click Up
* Sellbrite
* Trillo

Customer Relation Management

* Live Agent
* Salesforce
* Live Vox

Communication

* Slack
* Microsoft Teams
* WhatsApp
* Upgrade to see actual info
* Zoom
* Skype

Project Management and organizations

* ChatGPT
* Google Workspace
* Basecamp
* Cognito Forms

COMMUNITY and SOCIAL MEDIA MODERATION

* Facebook
* Instagram
* Twitter
* LinkedIn
* Pinterest
* Google Business Profile
* Canva (images, videos)
* Photopea
* Google Slide
* ChatGPT
* MailChimp
* Antivecampaign
* Agorapulse
* Sendible
* SocialBee
* Metricool
* Zoho Social
* Hootsuite
* Social Pilot
* Kiaviyo
* Stamped

Ready to Collaborate? 

If you're sold and think we're in good fit

Shoot me in the MESSAGE button!  
Hit the "SCHEDULE A MEETING" button ?
Drop a date and time for our DISCOVERY CALL.

Let's make magic happen *wink*

Catch you later!
Upgrade to see actual info 

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have 1 yr and 10 months experience on this skill

Office and Administration » Administrative Support

Experience: 1 - 2 years

Accounting » Accounts Receivable » Collection

Experience: Less than 6 months

I havr 4 months experience is collection account

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Real Estate » Photo Editing

Experience: 6 months - 1 year

Design » Adobe » Photoshop

Experience: 1 - 2 years

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Sales Support » Flight/Ticket Booking

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: 1 - 2 years

Marketing » Content Creation » ChatGPT

Experience: 1 - 2 years

Basic Information

Age
29
Gender
Female
Website
Sign Up with Pro Account to View
Address
Caloocan City, NCR
Tests Taken
IQ
Score:  132
DISC
Dominance: 34%
Influence: 20%
Steadiness: 25%
Compliance: 22%
English
C1(Advanced)
Uploaded ID
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