Mary

Customer Service Associate

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Overview

Looking for part-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Bachelors degree

Last Active

February 16th, 2025 (48 days ago)

Member Since

February 12th, 2024

Profile Description

Dear Hiring Manager,
I am excited to submit my application for the Customer Service Representative position at your company. With over 8 years of experience in customer service, I am confident that I have the skills and dedication needed to excel in this role.
As a Computer Teacher and English Teacher, I have honed my communication skills and developed a customer-oriented focus. In my most recent role at Teleperformance Philippines, I was responsible for handling customer inquiries via email, e-chat, and calls, and resolving complaints in a timely and efficient manner. I take pride in maintaining a high level of professionalism and brand standards in all customer interactions, and I am committed to continuously improving my knowledge of products and customer service processes.
I am impressed with your company's commitment to providing exceptional customer service support across various channels, and I am excited about the opportunity to join your dynamic team. I am willing and able to work independently with minimal supervision, and I am available to answer phone calls and work from 9 AM to 5 PM Pacific Standard Time.
In addition to my experience in customer service, I have completed training in web designing using HTML and CSS 3 and data integration with Open Text. I am familiar with CRM systems and practices, as well as proficiency in customer service software. I am also willing to learn and adapt to new challenges and changes in procedures.
I am excited about the opportunity to contribute my skills and experience to your company, and I am confident that I am the perfect fit for this role. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.
Sincerely,
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