Melca

Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 15th, 2024 (11 days ago)

Member Since

February 7th, 2024

Profile Description

I have worked as customer service representative from September 2018 to present. We handled both phone, email and chat support that addressed customer's inquiries, concerns and questions in a timely manner while maintaining a customer satisfaction rating of 98%. I am proficient in resolving conflicts through effective communication and mediation techniques, has an exceptional ability to convey ideas clearly and efficiently, fostering productive interactions. I am skilled in identifying and resolving technical and operational issues swiftly and effectively. I am dedicated to providing exceptional service and support to customers, ensuring their needs are met promptly and satisfactorily.
I have meticulous approach to handling data and tasks, ensuring accuracy and thoroughness in all endeavors.

Top Skills

E-Commerce » Logistics Management

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Amazon

Experience: 1 - 2 years

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Lipa, Batangas
Tests Taken
None
Uploaded ID
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