I am adaptable with extensive experience and adept at making critical decisions that meet job demands and deadlines through a diligent work ethic and dedication to quality. Detail-oriented with expertise in analysis and quantitative problem solving skills, dedicated to company growth and improvements. Need less supervision, can easily adapt to changes, and will look at things objectively. As long as I live up to the expectations, I am eagerly seeking a company that I can work with for at least five years or more. I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. A dedicated single father who aspires to work with commitment.
Experience: 5 - 10 years
I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. I've worked on campaigns for Motorola mobile phones, Qwest, now CenturyLink DSL internet connection, Time Warner Cable high-speed internet troubleshooting, dispatching, and ticketing, Sears.CA order taking, up-selling, and cross-selling, Wells Fargo and Harbor Touch card terminal processors, UAL airline reservations, Metro PCS billing and retention, NetSpend transaction review and dispute, VNF LLC, Blue Notes, and Palm Coast real estate. Tier II, escalations, subject matter expert (SME), work force group scheduler (WFM), team leader, and product trainer were among the roles I attained in my employment.
Experience: 5 - 10 years
I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. I've worked on campaigns for Motorola mobile phones, Qwest, now CenturyLink DSL internet connection, Time Warner Cable high-speed internet troubleshooting, dispatching, and ticketing, Sears.CA order taking, up-selling, and cross-selling, Wells Fargo and Harbor Touch card terminal processors, UAL airline reservations, Metro PCS billing and retention, NetSpend transaction review and dispute, VNF LLC, Blue Notes, and Palm Coast real estate. Tier II, escalations, subject matter expert (SME), work force group scheduler (WFM), team leader, and product trainer were among the roles I attained in my employment.
Experience: 2 - 5 years
I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. I've worked on campaigns for Motorola mobile phones, Qwest, now CenturyLink DSL internet connection, Time Warner Cable high-speed internet troubleshooting, dispatching, and ticketing, Sears.CA order taking, up-selling, and cross-selling, Wells Fargo and Harbor Touch card terminal processors, UAL airline reservations, Metro PCS billing and retention, NetSpend transaction review and dispute, VNF LLC, Blue Notes, and Palm Coast real estate. Tier II, escalations, subject matter expert (SME), work force group scheduler (WFM), team leader, and product trainer were among the roles I attained in my employments.
Experience: 1 - 2 years
I have experience managing leads in the CRMs, conducting outbound and inbound calls, replying to emails, and sending text messages. Qualifying leads will be scheduled for the client's visit or for offers. Running comparables (COMPs) on every prospect and saving detailed notations. Making sure all assigned tasks for the day are completed, and no communications are left unanswered.
Experience: 2 - 5 years
I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. I've worked on campaigns for Motorola mobile phones, Qwest, now CenturyLink DSL internet connection, Time Warner Cable high-speed internet troubleshooting, dispatching, and ticketing, Sears.CA order taking, up-selling, and cross-selling, Wells Fargo and Harbor Touch card terminal processors, UAL airline reservations, Metro PCS billing and retention, NetSpend transaction review and dispute, VNF LLC, Blue Notes, and Palm Coast real estate. Tier II, escalations, subject matter expert (SME), work force group scheduler (WFM), team leader, and product trainer were among the roles I attained in my employments.
Experience: 2 - 5 years
I have handled sales, customer service, technical assistance, retention, and telemarketing while attending several campaigns. I've worked on campaigns for Motorola mobile phones, Qwest, now CenturyLink DSL internet connection, Time Warner Cable high-speed internet troubleshooting, dispatching, and ticketing, Sears.CA order taking, up-selling, and cross-selling, Wells Fargo and Harbor Touch card terminal processors, UAL airline reservations, Metro PCS billing and retention, NetSpend transaction review and dispute, VNF LLC, Blue Notes, and Palm Coast real estate. Tier II, escalations, subject matter expert (SME), work force group scheduler (WFM), team leader, and product trainer were among the roles I attained in my employments.
Experience: 1 - 2 years
I became a trainer intern for three months after my fifth-month review and regularization, and I was confirmed after the internship. Before allowing freshly hired agents to take live calls, we teach them the company's requirements. Running monthly US compliance as a fintech account and obligatory refresher training for live agents as established by the clients. The reports must be sent both internally and externally before the end of the day, week, month, and year.
Experience: 1 - 2 years
I have experience managing leads in the CRMs, conducting outbound and inbound calls, replying to emails, and sending text messages. Qualifying leads will be scheduled for the client's visit or for offers. Running comparables (COMPs) on every prospect and saving detailed notations. Making sure all assigned tasks for the day are completed, and no communications are left unanswered.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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