Overview
Looking for full-time work (8 hours/day)
at $8.31/hour ($1,600.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
July 16th, 2016
Profile Description
Results-driven and customer-centric Customer Service Manager with a proven track record of leading high-performing teams and delivering exceptional customer experiences. Skilled in developing service strategies, managing day-to-day operations, and fostering a culture of accountability and continuous improvement. Known for strong leadership, excellent communication skills, and a hands-on approach to solving customer issues efficiently and empathetically.
Experienced in working across departments to streamline processes, improve customer satisfaction, and align service delivery with business goals. Adept at analyzing performance metrics, coaching teams, and implementing tools and systems that enhance productivity and service quality. Committed to building positive customer relationships and driving long-term loyalty.
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Customer Support » Customer Service » Conflict resolution
Experience: 5 - 10 years
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Customer Support » Active Listening
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 10+ years
Customer Support » Ecommerce
Experience: 2 - 5 years
Customer Support » Ecommerce » B2B
Experience: 5 - 10 years
Customer Support » SaaS
Experience: 2 - 5 years
Customer Support » Sales Support
Experience: 5 - 10 years
Office and Administration » Google Docs
Experience: 10+ years
Office and Administration » Google Slides
Experience: 10+ years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Maragondon, Cavite
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 34
- Influence: 7
- Steadiness: 37
- Compliance: 22
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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