1 year Experience working as a Amazon Product Researcher/Lister. Got promoted to Inventory Manager and Order Fulfillment.
I have 2 years Experience working as a Customer Service Representative under
5 years working remotely with Amazon Online Arbitrage and other Ecommerce Platforms. I'm well experienced with sourcing products, Order Fulfillment, tracking orders, Managing Amazon Store, Walmart Marketplace, eBay Store and Seller account health maintenance and monitoring.
Here's my Relevant Skills and Tools I know:
-Amazon Seller Central and Ebay Seller Hub-Experienced in Using MS Suit, Google Docs and Spreadsheet and Smartsheet
-Product Listing - SalesFreak/Dropshipbeast/Webscrapperapp/Inventory Lab/ZikAnalaytics/SkuGrid/Velocrawler/Tactical Arbitrage/
-Process orders with different Suppliers such as Walmart, Wayfair, Wayfair Supply, All Modern, Overstock, Home Depot, Bed bath and beyond, Heyneedle, Ebay, Zoro, Target, eBay, Lowes, Lowesforpros, Macy's, blain's Farm & Fleet, Grainger and etc.. (With Cashback)
-Track and confirm shipments. (In Transit Status only)
-Sourcing Products (more than 20 products a day) and Managing Inventory
-Process returns, replacement and refunds.
-Customer Service through Amazon Buyer-Seller
-Deal with carriers for shipment refusal, Lost shipments, Filing a claims and
-Contact Supplier's customers service for refunds, replacements, damaged, lost items and other online order issues.
-Daily tracking of orders using Google sheets/Excel/Smartsheets
-Deal with A to Z Claims and Chargeback Claims
-Maintain Good Selling performance Metrics on the Seller Account Health
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