Mel

BPO Trainer

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

June 29th, 2026 (9 days ago)

Member Since

January 12th, 2024

Profile Description

As a dedicated Trainer, I took on a critical role in managing multiple Financial Technology accounts. In this role, I leverage my expertise to conduct comprehensive training sessions for new hires, upskill existing tea ---------- mbers, and provide refresher training to ensure optimal performance across all accounts. To support these efforts, I also developed engaging and informative training materials, including decks, updates, and reminders. Additionally, I managed various administrative tasks, utilizing my proficiency in Google Suites and Microsoft Office.

Top Skills

Customer Support

Experience: 2 - 5 years

Phones, Emails, and Chat Support

Office and Administration » Google Suite

Experience: 1 - 2 years

Office and Administration » English Proficiency

Experience: 10+ years

Written and verbal

Other Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Administrative Support

Experience: 1 - 2 years

Office and Administration » File Management

Experience: 1 - 2 years

Marketing » Content Creation

Experience: 1 - 2 years

Office and Administration » Data Analytics

Experience: 1 - 2 years

Office and Administration » Organization

Experience: Less than 6 months

Office and Administration » Microsoft 365

Experience: 1 - 2 years

Coaching » Training and Development

Experience: 1 - 2 years

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 131: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”