Customer Service Specialist| Chat Support

Overview

Looking for full-time work (8 hours/day)

at $4.90/hour ($942.85/month)

High school diploma

Last Active

June 30th, 2026 (7 days ago)

Member Since

December 18th, 2023

Profile Description

I'm ---------- Kenneth ---------- , a seasoned professional from Cebu, Philippines, with comprehensive experience in the BPO sector, honed through roles at Comcast Xfinity, Just Eat, United Airlines, and Airbnb.

At Comcast Xfinity, I underwent rigorous training that became my foundation in customer service excellence. I specialized in pacifying irate customers and resolving complex issues, equipping me with invaluable skills in handling challenging situations effectively.

During my tenure at United Airlines, I was recognized as a Customer Satisfaction Champion for my commitment to ensuring top-tier service delivery across domestic and international accounts. This experience not only reinforced my customer care skills but also showcased my ability to thrive in fast-paced environments.

At Airbnb, I served as a Resolutions 2 Support Ambassador, where I mediated and resolved guest concerns related to cleanliness, check-ins, and reservations. My role involved facilitating agreements between parties, ensuring a positive outcome despite conflicts, and maintaining a seamless customer experience.

I am passionate about continuous learning and thrive in environments that offer growth opportunities. My goal is to leverage my extensive background in customer care to contribute effectively to your team's success.

Let's connect and discuss how my skills and dedication can meet your business needs. I am eager to contribute to your organization as a valuable Virtual Assistant or Customer Service Support member.