A teacher, taught junior high school students for
almost a year.
A tutor, been teaching one-on-one sessions with students, both local and foreign.
An IT Service Desk Analyst, has experience for two years.
Experience: 1 - 2 years
Troubleshoots Microsoft Office 365 related issues (MS Teams, MS Outlook, MS Excel, MS Word). Helps users manage the settings on their MS Office 365 apps. Provides O365 licenses to the users' accounts. Helps users managed add ins on their 0365 apps.
Experience: 1 - 2 years
Creates and updates tickets lodged for users' software, technical, or account issues.
Experience: 1 - 2 years
Manages users' accounts and licenses. Resets users' passwords and enable or disable their accounts. Removes or adds licenses and roles to the users' accounts.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Manages users' accounts and checks for Microsoft licenses provided. Checks devices provided and added to the users' accounts. Recovers BitLocker Recovery Keys for the users.
Experience: Less than 6 months
Experience: 1 - 2 years
Knowledgeable in managing and troubleshooting Citrix related issues. Helps users in the installation of Citrix app on their devices. Uses Citrix as a main tool to open ITSD tools.
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