Ericson

Experienced Customer Service & Verification Specialist

75 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 5th, 2026 (6 days ago)

Member Since

November 22nd, 2023

Profile Description

Your Go-To Expert for Efficient Documentation & Support

I bring a solid track record of helping clients streamline their verification processes, manage documentation, and provide top-notch customer support. Here’s how I can assist you:

Key Areas of Expertise:

- Customer Service & Support: Respond to inquiries, resolve issues, and ensure a smooth experience for customers.
- Documentation Verification: Verify key information and ensure accuracy for insurance, health, and loan-related documentation.
- Data Entry & Processing: Efficiently manage and process data to ensure all information is up-to-date and correct.
- Communication with Licensed Agents: Connect clients with agents and specialists to finalize eligibility and rates.
- Dispute Resolution & Refunds: Assist in handling disputes, refunds, and technical issues, ensuring customer satisfaction.- Review & Quality Assurance: Ensure all submitted documents are complete, accurate, and comply with industry standards.

Why Work With Me?

1. Reliability: Timely and accurate work every time.
2. Attention to Detail: Ensuring everything is correct and compliant with industry standards.
3. Customer-Centric: Always prioritizing customer needs and providing clear communication.
4. Experience Across Multiple Industries: From insurance to e-commerce and finance, I can handle a variety of tasks.

Let’s connect! I’m ready to help you streamline your operations, manage customer interactions, and ensure your business runs smoothly.

Top Skills

Experience: Less than 6 months

I have more than 2 years experience as a outbound sales agent

Experience: Less than 6 months

I send emails to out customers

Experience: Less than 6 months

I've been in chat support in Grab Singapore

Other Skills

Experience: 2 - 5 years

Tracked and monitored the status of borrower loans while fulfilling all requests from loan processors and underwriters for required documents and information. Contacted employers to send and obtain completed Verification of Employment (VOE) forms with detailed income breakdowns, verifying the accuracy and completeness of all data received. Acted promptly to secure information within required timeframes to support the clear-to-close process.

Basic Information

Age
24
Gender
Male
Website
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Address
Davao city, XI
Tests Taken
None
Government ID
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