Customer Relation Specialist, Collections Specialist, Loans Processor,

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

November 15th, 2023

Profile Description

Customer Support VA | Technical Support Specialist | Real Estate VA | Email & Chat Support | Salesforce, CRM | 4.6 CSAT


Customer Support and Technical Support Specialist with experience supporting US-based clients across email, chat, and technical channels. Handles 20+ customer inquiries per shift and resolves 35+ emails daily while maintaining a CSAT score of 4.6/5 and strong KPI performance.

Experienced in troubleshooting, remote support, and CRM tools such as Salesforce and Dynamics 365. Known for delivering fast, accurate solutions while keeping communication clear and professional.

Also experienced in real estate support, managing client inquiries, following up on leads, and closing property sales through consistent communication and coordination.

Skilled in:
• Customer Support (Email and Chat)
• Technical Troubleshooting and Remote Support
• CRM Management (Salesforce, Dynamics 365)
• Lead Follow-ups and Client Coordination
• Data Entry and Administrative Support

Reliable, detail-oriented, and comfortable working in US time zones. Focused on helping businesses improve response times, reduce workload, and keep customers satisfied.

Open to remote opportunities as a Customer Support VA, Technical Support VA, or Real Estate VA.