Genesis

Assistant Manager for Operations

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Overview

Looking for full-time work (8 hours/day)

at $7.09/hour ($1,363.65/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

November 14th, 2023

Profile Description

I am experienced in overseeing daily operations, managing staff, ensuring customer satisfaction, and contributing to the business's overall success. The tasks include monitoring call volume, managing and training call center agents, addressing customer complaints, and analyzing call center data to identify trends and areas for improvement. Responsible for developing training programs, managing budgets, and collaborating with other departments to improve customer experience. Effective communication, leadership, and problem-solving skills are essential for success. Present KPI performance during Weekly and Monthly Business reviews.

Top Skills

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

I am big with Coachng and development I use the 7 basic coaching steps as a method for coaching

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
35
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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