Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

November 12th, 2023

Profile Description

I'm Jan Renante Sibal, a Customer Service and Operations Professional with experience in logistics, billing, technical support, customer service, and team management.

I started my career at Transcom Philippines, providing email support for UPS employees by handling inquiries and resolving concerns efficiently. I later joined TTEC, where I assisted customers with billing concerns, technical issues, and account-related inquiries through chat and messaging platforms.

As a freelancer, I advanced from a Customer Service Representative to a Manager role, leading teams, improving processes, and ensuring excellent customer experiences.

My skills include:
• Customer Service & Customer Support
• Chat and Email Support
• Billing & Technical Support
• Team Management & Leadership
• Google Workspace (Google Meet, Drive, Docs, Sheets)

I am committed to delivering exceptional service, solving problems efficiently, and helping businesses grow.