I have been in a customer service environment for a total of 15 years now since I started working in May of 2008 in call center. I have learned a lot and my experience have polished me to become a performer in customer service jobs. I learned to upsell, resolved customer billing questions and product inquiries in general and even a little of technical troubleshooting via voice and chat support.
With the promotions I got over the years, this tells me that the company have trusted my expertise and trusted me to help people achieve the excellence that I got. I have become a mentor and a team lead for years, help train newbies to do what is expected to be delivered in a job.
I have a very good attendance record. I know manpower is very vital where people are really expected to report to work to achieve the daily deliverables. Being a remote worker, I know how important it is to be responsive in all chat messaging channels and you can count on me on this,
I hope with the above brief details of my work experience, Ill be able to land a job on your company.
less
Experience: 2 - 5 years
Experience: 10+ years
Experience: 1 - 2 years
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