Looking for a Customer Support VA who actually cares about your customers?
Because let’s be honest,
Slow replies = LOST sales
Poor support = BAD reviews
Miscommunication = REFUND requests
THIS IS WHERE I COME IN
I help eCommerce brands deliver fast, friendly and reliable customer support that turns buyers into loyal customers
HOW CAN I HELP YOU
•
• Order Tracking, Refunds & Returns
• Shopify Backend Support
• Customer Issue Resolution (no escalation headaches
• Clear and Friendly Communication with your customers
TOOLS I’M EXPERIENCED WITH
* Shopify
* Zendesk | Gorgias | Freshdesk | Tidio | Helpscout
* Google Workspace
* Microsoft Teams
MY GOAL
Not just to answer tickets, but to create a smooth customer experience that keeps people coming back. ^.^
WHY HIRE ME
I bring strong attention to detail, organization and a customer first mindset to every task, making sure your business runs smoothly and your customers feel valued.
LET’S WORK TOGETHER!
Send me a message - I’d love to support your business and help you grow!
Experience: 6 months - 1 year
Providing assistance to customers by resolving inquiries, complaints and issues.
Experience: 6 months - 1 year
Managing store backend including orders, products and customer data.
Experience: 6 months - 1 year
Delivering a positive and professional experience that builds customer loyalty.
Experience: 6 months - 1 year
Managing and responding to customer emails in a clear and timely manner.
Experience: 6 months - 1 year
Handling order placements, updates, cancellations and fulfillment.
Experience: 6 months - 1 year
Identifying issues and providing effective solutions quickly.
Experience: 6 months - 1 year
Helping customers monitor shipment status and delivery updates.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.